Privacy Policy

Last updated: January 2025

1. Information We Collect

At UpHelp, we collect information you provide directly to us, such as when you create an account, contact us, or use our AI services. This may include your name, email address, company information, and project details.

We also automatically collect certain information about your device and usage of our services, including IP address, browser type, and interaction data to improve our AI solutions.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Develop new AI solutions and features

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted partners who assist us in operating our services, conducting business, or serving you.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@uphelp.ai or through our contact form.